Driving Quality Assurance of the Apprenticeship Certification process on behalf of the Skills Funding Agency, the National Apprenticeship Service and Employers. In the last year we brought more consistency and reduced the cost of the system by over £3m.
- Listening to and working with the users of the certification services to ensure that systems are efficient and minimise bureaucracy.
- Working with Certification Bodies and training providers to ensure that guidance is clear and the administration error rates are minimised.
- To manage a supportive but tough quality auditing regime.
- Introduced a centralised payments system which removes payment related inconsistency.
- Maintained service in line with our Customer Service Charter
For further information please contact Richard Bloxam or call 07919 481 842.
