Monthly Archives: February 2018

Customer Satisfaction Survey 2018

As we begin a new year we would like to take some time to reflect on 2017. Each year the Federation carries out an annual, online survey of its key customers, to collect their views on a number of issues. Such as the operational performance of ACE itself and specifically on their experiences of the support and guidance that you get from both the Federation and individual Certification Bodies.

This year’s survey is now available for you to give us your feedback and will remain open until 5pm on Friday 16th March. Previous year’s surveys have had a tremendous response rate and we really appreciate and value all of your feedback. Please do take the time to tell us what you think.

By completing the survey in full, you will be entered into our prize draw to win one of three prizes of either £100, £50 or £25 in high street vouchers. Winners will be randomly selected once the survey has closed and winners will be individually contacted. A list of winners will be published, on our ACE website, in due course.